Contact us
Talk to the factory directly
Questions about products, MOQ, pricing or customization? Send us an inquiry — we reply within 24 hours on business days.
support@timopet.com
Best for quotes, catalogs and document requests.
+86 153 5610 2970
Fastest response for quick questions and order updates.
Office
Room 1101, Building 12, Cross-border Town, Gongshu District, Hangzhou, Zhejiang 310004, China
Hours
Monday – Saturday, 9:00 – 18:30 (GMT+8)
WhatsApp monitored outside office hours.
Request a quote
Tell us what you need and we reply with price, MOQ, lead time and packing information for your market - within 24 hours on business days.
What you receive when you inquire
Every inquiry is answered with our complete product catalogue — series by series, with item codes, dimensions, carton packing, CBM and gross weight, ready to order from. A preview of the pages:
Also included: Silicone Lick Mat Collection
Factory visits
We welcome buyer visits to our 8,000 m² facility in Hangzhou. Tell us your travel dates and we will arrange the schedule — production tour, showroom and sampling in one day.
Certificates & audit reports
FDA material compliance, ISO 9001, BSCI audit reports and other documents are shared with qualified buyers on request.
Samples
In-stock samples are free of charge; you cover the courier. Custom samples (logo, color, size, packaging) are quoted case by case.
Prefer messaging?
Chat with our export team on WhatsApp — usually answered within minutes.