Privacy Policy

This policy explains what information TimoPet collects through this website and how
it is used.

What we collect

• Information you send us in an inquiry: name, company, email, phone or WhatsApp number,
  country, product interest, quantity and any customization requirements.
• Standard technical data recorded by the web server, such as IP address, browser type and
  pages visited, used for security and site statistics.

How we use it

Inquiry details are used to answer your request, prepare quotations, arrange samples and
shipments, and to follow up on orders. We do not sell or rent your information.

Sharing

Information is shared only where needed to fulfil your order – for example with a freight
forwarder or inspection agent – or where required by law.

Retention

Inquiry and order records are kept for as long as needed to serve the business relationship
and to meet accounting requirements.

Cookies

The site uses cookies required for it to function. Analytics cookies may be used to
understand which pages are useful; you can block cookies in your browser settings.

Your rights

You can ask us what information we hold about you, ask for it to be corrected, or ask us to
delete it, by writing to support@timopet.com.

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